Greg and I spent a good long time with Charles Betz getting our head around where ITIL is going. The Information Technology Infrastructure Library is a set of docs focused around the infrastructure, development and management of IT systems.
Version 3 has been developed and is being adopted.
Its fun for me to put together a show that's more about methodology than product, if that works for you (or doesn't), let us know at info@runasradio.com.
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